Frequently Asked Questions
Do your chairs meet UK safety standards?
Yes, all our products meet strict British safety regulations. Please read more here.
Do your products come with a warranty?
All Kub products (excluding Kids Toys, Mattresses and Outdoor
Furniture Range) purchased on kubdirect.co.uk website are subject to 1
year warranty. Please keep your order confirmation email safe.
Mattresses and Clearance products are covered with one year warranty.
Graded items are covered with 90 day warranty.
When can I expect delivery?
All of our glider nursing chairs are stocked and will be dispatched the next working day, with delivery within 5 days.
What's your return/refund policy?
You have 14 days from the date of purchase to return your item.
Simply email us at customercare@kubproducts.com with all the details, and we’ll assist you with your return or exchange.
For more information visit our policy.
If you have more questions, or need advice, please visit our FAQs page or contact us and we'll be happy to help.